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Home Issues January 2021
This month we sit down with new NACS Chairman Kevin Smartt as he outlines his goals for the new year, take a look at NACS research on bridging the last mile and explore the CBD wellness trend.
Features
Covering the Last Mile
Convenience retailers fulfill the coveted direct link to consumers—and discover some watch outs.
A Tech Leader
Kevin Smartt shares his three key goals as 2020-21 NACS chairman.
The CBD Wellness Era
C-stores can responsibly leverage interest in CBD as customers cope with stress and uncertainty.
Seize Opportunity
From motivating staff to embracing drive-thrus, convenience experts shared how they are adapting to change at Crack the Code.
Departments
Back Page
Boxers or Briefs?
Category Close-Up
Dairy Dilemma
Fluid milk remains challenging to sell but sees renewed attention during the pandemic.
The Workhorse Works
In a year of chaos, other tobacco products hold steady.
From the Editor
A New Buzz
Gas Station Gourmet
Small Town Celebrity
CD’s Quik Mart pizza puts Hopkins, Michigan, on the map.
Global Trends
On the Move
EG Group owners signal intention to build a differentiated forecourt convenience brand for Asda.
Good Work
Convenience Cares for Communities
Ideas 2 Go
Something for Everyone
Otto’s Cones Point General Store throws a wide net to capture customer attention.
Inside Washington
Biden’s Cabinet Takes Shape
A look at how his picks might affect the convenience retailing industry.
Climate Corner
Look for a renewed push in the states and on Capitol Hill to create a low carbon fuel standard.
One Voice: J. Scott Apter
NACS News
Top 20 Cool New Products
Calculate the Value of Employee Investment
Free calculator tool helps quantify the benefits of key operational choices on your workforce retention and productivity.
Succeeding in a Post-Pandemic Workplace
Help Develop an Energy Star Score for C-Stores
Explore Other Issues
Meet NACS Chairman Jared Scheeler, see how c-stores are using AI and explore the latest packaging options for your foodservice in the January issue.
Read how to put your c-store on the digital search map, plus get tips for managing supply-chain issues and beefing up the dinner daypart in the February issue.
See who made our Top 100 list of convenience retailers by store count, and hear from leaders of fast-growing chains about their M&A strategies. Learn about self-checkout, hiring veterans and more.
Read results of the NACS Consumer Fuels Survey, see how retailers are making way for beverage innovation in the cold vault, get tips for food sampling programs and more!
NACS SOI data on the foodservice category, tips for competing with QSRs, what’s new in craft sodas and better-for-you candy and more awaits you in the foodservice issue.
Read our exclusive coverage of the 2022 NACS State of the Industry Summit, featuring data and insights from the NACS State of the Industry Report of Data.
Get tips for handling inflationary pricing pressure, see what brands are top of mind for c-store shoppers, rethink the tobacco back bar and more.
See why private-label brands have real sticking power in c-stores, how energy and sports drinks are amping up healthier options and get an inside look at new store designs.
ESG reporting, drive-thru how-tos, snacking trends, loyalty programs, social media and store security are among the topics we cover in this month's pre-NACS Show issue.
Delve into customer journeys, corporate culture, beverage trends, 24/7 operations and much more in the latest issue.