The NACS State of the Industry Compensation Report can help retailers navigate the challenges of hiring new team members.
In convenience, one of the biggest human resource challenges is hiring great team members who will grow (and grow with) the business. With issues like ghosting—failing to appear for a first scheduled shift with no explanation—now spooking managers everywhere, hiring can be a daunting task. To help convenience retailers navigate this market, the NACS State of the Industry Compensation Report collects recruitment and retention metrics of full- and part-time sales associates as well as managers.