When it comes to foodservice workers, it might make good business sense to prioritize reduced turnover.
Convenience stores have competitors on nearly every corner. Adding foodservice can help c-stores stand out, but the stakes are high: Foodservice operations are complex, and hard-earned customers can leave you for established quick-service alternatives. Through our partnership with NACS, we at the Good Jobs Institute have seen that high employee turnover can make adding or elevating foodservice a risky proposition. The good news? Reducing turnover and strengthening execution can give convenience stores a competitive advantage that enables an adaptable and differentiated food experience.