One Voice: Lisa Biggs

One Voice: Lisa Biggs

September 2021   minute read

This month, NACS talks to Lisa Biggs, president at Impact 21.
Lisa Biggs

What does NACS political engagement mean to you, and what benefits have you experienced from being politically engaged?

All of us have a hometown, and many of us come from a small hometown. When I engage with NACS’ advocacy efforts, I know I’m carrying the voice for all of our constituents, large and small, across the country. And I know their voices are heard. The NACS Government Relations team does an incredible job keeping pulse on key industry issues and determining which to escalate during our industry’s fly-in, NACS Day on the Hill.

What federal legislative or regulatory issues keep you up at night?

The topic I have followed for 30 years is regulated products. We have incredible accountability to manage regulated products from a few perspectives:

  1. Maintaining systems to execute fuel, merchandise, food and labor regulations. This includes purchase or sales tax, age or other purchase restrictions, and/or tracking for those scenarios as we are seeing today, such as cigarette sales.
  2. Training and follow-up with our store associates and their ability to enforce regulations.
  3. Managing the unwarranted negative press associated with the industry sales of certain regulated products, such as alcohol, cigarettes, e-cigs and CBD-infused products getting into the hands of minors.

What c-store product could you not live without?

Phone power cords. When you live on the road, invariably, you find a need for an extra power cord. So, I whip into a c-store and grab one. I also grab an Arizona tea!