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Consumers
Showing 14 of 89
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February 2023
Feature
Who's Minding the Store?
Retailers turn to automation to engage customers and boost the bottom line.
February 2023
Feature
Welcome to the Club
C-store loyalty programs are moving beyond simple points and rewards to a personalized experience.
January 2023
Feature
Looking Backward—and Forward
The NACS 2022 Convenience Voices survey finds today’s c-store shopper wants the store they know and love—but better.
January 2023
By the Numbers
Generation Search
December 2022
The Big Question
The Big Question: Rick Brindle
October 2022
Feature
Today's Customer Journey
Want to better engage customers? Master the nuances of meeting them at where they’re at, and then prompt next-level connections.
October 2022
Feature
CBD Opportunity
What convenience retailers need to know about this emerging hemp-based product category.
September 2022
Feature
'Unleader' of the Pack
Effective unleaders view their companies and themselves from the perspective of front-line employees.
September 2022
Feature
The Pinch of Inflation
As consumers curb spending, retailers are developing a 2.0 plan for combating inflationary pressures as expectations rise for more economic turbulence.
September 2022
Feature
Leveraging Loyalty
Food and beverages play key roles in c-store customer loyalty programs.
August 2022
By the Numbers
More Than Plain Vanilla
July 2022
Feature
What's Your Inflation Strategy?
Fine-tuning internal processes, improving pricing strategies, removing silos and nurturing supplier partnerships are ways operators can minimize inflationary effects.
July 2022
Feature
Brands Consumers Love
These brands led the way in c-store sales in 2021.
July 2022
By the Numbers
Filling Baskets Despite Inflation
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