Content category

Consumers

Showing 14 of 89
February 2023

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Who's Minding the Store?

Retailers turn to automation to engage customers and boost the bottom line.
February 2023

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Welcome to the Club

C-store loyalty programs are moving beyond simple points and rewards to a personalized experience.
January 2023

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Looking Backward—and Forward

The NACS 2022 Convenience Voices survey finds today’s c-store shopper wants the store they know and love—but better.
January 2023

By the Numbers

Generation Search

December 2022

The Big Question

The Big Question: Rick Brindle

October 2022

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Today's Customer Journey

Want to better engage customers? Master the nuances of meeting them at where they’re at, and then prompt next-level connections.
October 2022

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CBD Opportunity

What convenience retailers need to know about this emerging hemp-based product category.
September 2022

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'Unleader' of the Pack

Effective unleaders view their companies and themselves from the perspective of front-line employees.
September 2022

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The Pinch of Inflation

As consumers curb spending, retailers are developing a 2.0 plan for combating inflationary pressures as expectations rise for more economic turbulence.
September 2022

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Leveraging Loyalty

Food and beverages play key roles in c-store customer loyalty programs.
August 2022

By the Numbers

More Than Plain Vanilla

July 2022

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What's Your Inflation Strategy?

Fine-tuning internal processes, improving pricing strategies, removing silos and nurturing supplier partnerships are ways operators can minimize inflationary effects.
July 2022

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Brands Consumers Love

These brands led the way in c-store sales in 2021.
July 2022

By the Numbers

Filling Baskets Despite Inflation