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February 2020

February 2020

The customer experience is something retailers should think twice about. In the cover story of the February issue of NACS Magazine, we explore five ways to leverage customer experience in this new era of convenience retailing.

Features

10 Myths on CBD

Clearing up legal and logistical misconceptions about the hot new category.

The State of the Industry Report Celebrates Its 50th

NACS has presented performance data for the U.S. convenience store industry since 1970.

U.S. Convenience Store Count Stands at 152,720 Stores

The industry is faring better than other retail channels, but the number of small companies is declining.

Like a Boss

Julie Jackowski, new chair of the NACS Board of Directors, lays out her goals for the year.

Know Thyself, Know Thy Customer

Five ways to find success in this new era of convenience retailing.

Departments

Back Page

Pop of Color

Category Close-Up

Salty, Sour and Funky

The category continues to deliver consistent sales as customers seek new flavors.

From the Editor

Holding Our Own

Gas Station Gourmet

Fast and Friendly

Old-fashioned customer service is in order at the Stop and Go Shell in Oregon.

Global Trends

Innovation Zone

Finely tuned and targeted offers are driving developments in convenience retailing in Germany and its capital, Berlin.

Good Work

Healthy Options: Check!

Ideas 2 Go

A Store With a Heart

LaRayia’s Bodega aims to bring affordable, healthy vegetarian foods to feed the body and soul.

Inside Washington

One Voice: Joe & Melissa Vonder Haar

FDA Bans Flavored E-Cigarettes

Retailers still can sell tobacco and menthol flavors, and open vaping system flavors aren’t affected.

Big Gains

NACS government relations team recounts 2019 wins for the industry.

NACS News

U.S. Cannabis Sales Are Booming

Make Your Voice Heard

Explore the NACS Leadership Curriculum

Explore Other Issues

April 2024

April 2024

Summer road trips are on the horizon, and we share how convenience stores are gearing up to be the ultimate one-stop shop. Also, check out “What Consumers Say about Prices, Crime and C-Store Jobs” with the latest survey results from the 2024 NACS Consumer Survey. Read more—from optimal team uniforms to protecting your EV charging station from vandals—this April issue is packed with industry insights.
March 2024

March 2024

In this issue, we focus on foodservice, and delve into navigating food recalls, food packaging sustainability and stackability and how cookies can change the game. Also, check out the Top 100 retailers list and how to prepare for the upcoming once-in-a-lifetime solar eclipse.
February 2024

February 2024

This issue is dedicated to industry advocacy, highlighting various ways your voice can be heard. Additionally, we dive deep into the state of data tools in convenience as well as the number of c-stores in the country—which has grown for the second consecutive year.
January 2024

January 2024

In this issue, we navigate the Conexxus Roadmap and how technology will reshape the c-store landscape, discuss the importance of food safety and discover trends behind the modern nicotine consumer.
December 2023

December 2023

In this issue learn what retailers are doing to stave off shoplifting, read the latest tips on right-sizing your beer cooler and how cigarettes are still powering sales. 
November 2023

November 2023

This issue goes deep with its coverage of the 2023 NACS Show in Atlanta, including coverage of education sessions and the expo floor.
October 2023

October 2023

In this issue, read about how convenience stores can score big in a new era of NIL deals, growing cannabis legalization, maintaining EV chargers, and trends in the Candy category.
September 2023

September 2023

In this issue, read about how consumers rely on c-stores for their favorite salty snacks, preview 2023 NACS Show education sessions and join NACS Chairman Don Rhoads for five days for another great ‘Rhoads’ trip.
August 2023

August 2023

In this issue, learn what experts say about the future of beer assortments and the beer-buying experience in c-stores, get a first look at the 2023 NACS Show and discover how digital signage can create a new shopping experience for consumers.
July 2023

July 2023

In this July issue, read about how c-stores are tying food and drink deals to microcelebrations, how c-store retailers are keeping their shelves stocked with the latest products and how category managers are staying nimble in the face of ongoing inflation.
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