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September 2020

September 2020

Coin shortages, face mask disputes and full-service fueling are three of the timely issues we tackle this month.

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Features

NACS Show Cancelled: Virtual Offer Announced

The World Needs Heroes

Heroes are extraordinary people like you, who—by their own actions—choose not to be ordinary.

Thanking Everyday Heroes

This year, 18 retailers joined the NACS Foundation’s 24/7 Day to celebrate frontline workers who work around the clock serving our communities and supporting disaster relief efforts.

Safe Guidance

A Q&A with Lavi Industries

Change Management

Amid a national coin shortage, the convenience industry once again proves adept at innovation.

Thrive By Creating Good Jobs

The Good Jobs Strategy encourages investing in employees and making key operational choices to decrease turnover, improve service and boost your bottom line.

What’s New?

Merchandise innovation brings customers back and propels impulse sales.

Help Wanted

Two leading retailers share how they attract, hire and retain successful employees.

Angry Words

More than ever, workers need training to handle customers who refuse to wear face masks.

Trusted Connections

A Q&A with SageNet

We Card® A Trusted Resource

A quarter-century after its launch, the age-verification program continues to train and educate.

Call to Service

The COVID-19 pandemic brings full-service fueling out of retirement.

Long-Term Value

A Q&A with GreenPrint

Ghost Kitchens

A not-so-scary solution to broaden the reach of foodservice.

Departments

Back Page

Making Memories Appear

Category Close-Up

A Self-Starter

Ice cream/frozen novelties is a category that sells itself.

From the Editor

Start With Heart

Gas Station Gourmet

Monster Fish, With Fries

For locals angling for snakehead or scrapple, fishing gear or mail, Woolford Store is the spot.

Global Trends

Robots Deliver

In the pandemic’s wake, retailers are increasingly investing in technology to deliver autonomous and contactless service.

Good Work

Creating a Sustainability Game Plan

Ideas 2 Go

A Small Store With Big Ideas

Dia’s Market bills itself as a micro-grocery-convenience store with a curated collection of products.

Inside Washington

Stimulating Fight

NACS advocates for the convenience store industry in the pending stimulus bill.

A Close Shutdown

Dakota Access Pipeline remains open—for now.

NACS News

NACS Executive Education Programs Shift to Virtual Live

Future Leaders

Contactless EMV Gains Ground

Explore Other Issues

April 2024

April 2024

Summer road trips are on the horizon, and we share how convenience stores are gearing up to be the ultimate one-stop shop. Also, check out “What Consumers Say about Prices, Crime and C-Store Jobs” with the latest survey results from the 2024 NACS Consumer Survey. Read more—from optimal team uniforms to protecting your EV charging station from vandals—this April issue is packed with industry insights.
March 2024

March 2024

In this issue, we focus on foodservice, and delve into navigating food recalls, food packaging sustainability and stackability and how cookies can change the game. Also, check out the Top 100 retailers list and how to prepare for the upcoming once-in-a-lifetime solar eclipse.
February 2024

February 2024

This issue is dedicated to industry advocacy, highlighting various ways your voice can be heard. Additionally, we dive deep into the state of data tools in convenience as well as the number of c-stores in the country—which has grown for the second consecutive year.
January 2024

January 2024

In this issue, we navigate the Conexxus Roadmap and how technology will reshape the c-store landscape, discuss the importance of food safety and discover trends behind the modern nicotine consumer.
December 2023

December 2023

In this issue learn what retailers are doing to stave off shoplifting, read the latest tips on right-sizing your beer cooler and how cigarettes are still powering sales. 
November 2023

November 2023

This issue goes deep with its coverage of the 2023 NACS Show in Atlanta, including coverage of education sessions and the expo floor.
October 2023

October 2023

In this issue, read about how convenience stores can score big in a new era of NIL deals, growing cannabis legalization, maintaining EV chargers, and trends in the Candy category.
September 2023

September 2023

In this issue, read about how consumers rely on c-stores for their favorite salty snacks, preview 2023 NACS Show education sessions and join NACS Chairman Don Rhoads for five days for another great ‘Rhoads’ trip.
August 2023

August 2023

In this issue, learn what experts say about the future of beer assortments and the beer-buying experience in c-stores, get a first look at the 2023 NACS Show and discover how digital signage can create a new shopping experience for consumers.
July 2023

July 2023

In this July issue, read about how c-stores are tying food and drink deals to microcelebrations, how c-store retailers are keeping their shelves stocked with the latest products and how category managers are staying nimble in the face of ongoing inflation.
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