C-store shoppers reveal what they consider convenient—and how retailers can meet their needs.

Car wash operators are lathering up business by focusing on sustainability, service and subscriptions.

Distributors are focusing on the preferences of young adult shoppers.

Customers are increasingly cost-conscious, but value is more than a price point.

Unpacking the rise of imported beer as some brands surpass domestic labels.

For many smokers, the taste of menthol is a unique multisensory experience that is an irreplaceable part of their tobacco ritual.

Bathroom standards are no joke today—expectations are high, and c-stores that don’t meet them will lose sales.

"This type of analysis is critical if we are to build a charging network that satisfies the needs of both the driver and the site host."

Drivers continue to feel better about the economy, and they are looking for retailers who best understand their needs.