The Personalization Factor

How to focus on profit over volume by bringing in more customers, more often.

Igniting Sales

Fourth-tier cigarettes and cigars benefited from pandemic shifts, while e-cigarettes shed their appeal.

The Power of Sweet and Salty

The candy and salty snacks categories boosted basket size and traffic for retailers in 2020.

From the Source

NACS Convenience Voices program reveals key trends of today’s ever-evolving consumer.

What’s Now. What’s Next.

This year, understanding industry strengths—and your opportunities—is more valuable than ever.

Down But Not Out

The pandemic battered foodservice in 2020.

A Post-Pandemic Future

Convenience retail leaders share how their companies are navigating the future.

Back to Normal, Slowly

A review of the fuel disruptions of 2020 offers a measured outlook for recovery.

Visibility Leads to Action

Check on your stores any time, any where and generate valuable insights from what you see.

The Big Pivot

In 2020, healthy margins offset a crash in fuel demand, while bigger baskets lifted inside sales.

Set Up for Success

Today’s modern forecourt and c-store platforms should be open-platform, software-based systems that deliver operational efficiency, security and ongoing flexibility.

Cold Vault Superstars

Carbonated drinks, sports drinks and juice boosted packaged beverage growth.

Happy Hour

Beer, wine and liquor categories thrive as consumer shopping habits shift.