Ghost Kitchens Heat Up

The appeal of ghost kitchens grew early in the COVID-19 pandemic when food delivery services became a necessity. Nearly three years later, do convenience retailers still view ghost kitchens as a viable option for enhancing foodservice? NACS survey results and convenience retailer investment in ghost kitchens suggest the answer is yes. A ghost kitchen is roughly defined as a physical space for foodservice providers to create prepared food for off-premise consumption, usually via delivery.